Terms & Conditions

Welcome to Jack Pot®, a trusted and reputed brand in men’s innerwear. By accessing our website and purchasing our products, you agree to comply with the following Terms & Conditions. Please read them carefully before using our services.

1. General

By using this website, you confirm that you are at least 18 years of age or accessing the platform under the supervision of a parent or guardian. These Terms & Conditions govern your use of the website and all transactions made through it.

Jack Pot reserves the right to update, modify, or change these Terms at any time without prior notice. Continued use of the website after changes implies acceptance of the updated Terms.

2. Brand & Product Assurance

Jack Pot® is known for delivering reliable and high-quality hosiery and innerwear products. With continuous innovation and focus on customer satisfaction, we ensure that every product meets quality expectations.

Our product range, including V-Neck Vests, is designed for comfort, durability, and everyday performance.

While we strive to display product details accurately, slight variations in color, fit, or fabric texture may occur due to lighting, screen settings, or manufacturing tolerances.

3. Product Usage & Hygiene Policy

Innerwear products fall under hygiene-sensitive categories. Customers are advised to:

Check size charts carefully before placing an order
Avoid using products before ensuring fit and suitability
Follow washing and care instructions mentioned on the product

Used, worn, or washed products are not eligible for return due to hygiene concerns.

4. Order Acceptance & Cancellation

All orders placed on the website are subject to acceptance and availability.

Jack Pot reserves the right to cancel or refuse any order under the following conditions:

Product is out of stock
Incorrect pricing or technical error
Suspicious or fraudulent activity
Delivery location is not serviceable

In case of cancellation, customers will be notified and refunds (if applicable) will be processed as per policy.

5. Pricing & Payments

All product prices are displayed in INR and are inclusive/exclusive of applicable taxes as mentioned at checkout.

We offer both Prepaid and Cash on Delivery (COD) payment options. COD availability depends on serviceable pin codes and may include additional charges.

Jack Pot reserves the right to update pricing, discounts, and offers without prior notice.

6. Shipping & Delivery

Orders are processed and shipped within defined timelines as mentioned in our Shipping Policy. Delivery timelines may vary based on location, courier partner availability, and external factors.

Jack Pot is not liable for delays caused by courier partners, weather conditions, or unforeseen circumstances.

7. Returns & Refunds

Returns are accepted only under specific conditions as outlined in our Return Policy:

Return request must be raised within 24 hours of delivery
Unboxing video is mandatory for verification
Product must be unused and in original packaging

Refunds are processed only after successful return verification and quality checks.

8. Intellectual Property Rights

All content on this website including logos, images, product designs, text, and graphics are the property of Jack Pot® and are protected under applicable intellectual property laws.

Any unauthorized use, reproduction, or distribution of content is strictly prohibited.

9. User Conduct

Users agree not to:

Use the website for fraudulent or illegal activities
Provide false or misleading information
Attempt to harm, hack, or misuse the website

Violation of these terms may result in account suspension or legal action.

10. Limitation of Liability

Jack Pot shall not be held liable for:

Any indirect or incidental damages arising from product usage
Incorrect use or handling of products
Delays or failures caused by third-party services

Customers are advised to use products responsibly as per instructions.

11. Privacy & Data Protection

All customer information is handled securely as per our Privacy Policy. By using our website, you agree to the collection and use of information as described in the Privacy Policy.

12. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by the laws of India. Any disputes arising shall be subject to the jurisdiction of courts located in Mumbai, Maharashtra.